With reference to marketing era, we have come to the era of customer satisfaction where continuous interaction with and feedback of customers play a vital role. This information (interaction log and feedback) grows with growing sales and number of customers. It is becoming important to log various conversations, contact details, requirements, promised services/supports/discounts etc. to serve the customers better and hence earn their satisfaction which ultimately leads to better sales and profits. ...
Originally Posted by hvpol A system that helps us decide "What decision to take" is BI and in the end "whether we took right decisions or not" is measured with KPIs. It looks obvious that KPI is the target and BI is the medium to reach the target. Though it looks, but it's not that simple and straight. If we see it deeply its actually the other way round. KPI is actually a measurement of not only BI but intelligence of every individual and processes within the organization and its objective is to measure BI than BI targeting ...
EVM or Earned Value Management is a technique for objectively measuring a project’s progress. Here the measurement is objective because this technique allows integrated measurement of timeline, scope and budget progress at once. Agile is a process in which requirements and solution evolves over multiple iterations of development. Every iterations involved development of small working pieces of the entire solution, more specifically called as story points. EVM has ...
Originally Posted by hvpol Supply chain is about your product or service reaching your customers through various channels like people, processes, activities, technology and other mediums. No matter how fantastic your product is, if it doesn't reach your customers in the appropriate way it won't create the impact that you are expecting. For instance, imagine a situation when world's best fabric is being stitched by an inexperienced tailor and is on a display at a roadside shop. No one will believe that this ...
Originally Posted by hvpol An architecture is good enough when: 1) It is futuristic: i.e. when it envisions future needs and allows enough flexibility at every layer (starting from Database to Presentation) to accommodate future needs in a easily pluggable manner till its lifecycle. 2) It is stable: i.e. when users have accepted it the way it is and no or minimal change request or frustration is noticed for a longer time. 3) It is scalable: i.e. when it can adopt to the growing needs of the organization ...
Home
Translations
Ask the Architects
Post query (Free)
FAQ
Category
Experts
Service options
How it works?
Buy
Awards 2012
Download Form
Upload nomination
Blogs
Have a question?
Winners 2011
Videos 2011
Photos 2011
Awards home - iCMG
Events
Workshop
Webinars
Share
Presentations
Leaderboards
Reviews
Interviews
Newsletter
Go to Profile
Mark as Read
