Thread: Which business processes are good candidates for an initial BPM project?

Look for two things. Those processes that have considerable impact on your organization's ability to achieve its goals either in the short or long term. And those processes, which if improved, will enable your organization to realize a high return on investment. Look at areas where there are known complaints, whether from customers, trading partners or internal staff. At the root of these complaints are processes that are ineffective and require reworking, streamlining, or better management.
Because organizational buy-in is so critical to the success of business process management, the project that has the greatest support for the BPM process may be the most effective place to start. A successful BPM experience in one area of the organization will help create enthusiasm for subsequent projects in other areas.